All-In-One Solution
Whether you’re making internal calls or connecting with clients worldwide, our VoIP solution ensures clear, cost-effective communication with real-time monitoring and detailed analytics.
Features
Boost Your Sales
Get instant insights into your VoIP calls. Monitor performance, track call quality, and make data-driven decisions with our advanced analytics and real-time monitoring tools.
One Dashboard From Prime
Ensure you never miss a call with our Inbound Campaigns and qualify your Outbound calls around the clock.
Call Center / PBX
Easily switch between call center and PBX modes to manage auto-dialing campaigns and inbound calls seamlessly.
WhatsApp in Prime
Send and receive WhatsApp messages directly from the dashboard for seamless communication.
SIMPLE
User-Friendly for Everyone
We prioritize efficiency, scalability, and innovation, empowering your support team to effortlessly meet growing customer demands.
- Customizable Workflows
- Scalability
Fast Training
Quickly secure configure integrations, and control your phone system in just a few clicks.
For Sales and Customer Support
Seamlessly manage all business conversations in one hub, uniting your entire team around the customer.
Clear insights
Track key metrics, enhance performance, and stay ahead with powerful analytics.
Why us
All in One Platform
Your Tools in One Seamless Experience.
Everything You Need, Within Reach.
Real-Time Data
Stay informed with real-time call data for smarter, faster decisions.
Roles Management
Control access and responsibilities with dedicated roles for agents and managers.
Built-in Phone
Communicate effortlessly with our built-in softphone — no extra hardware needed.
Integrated CRM
Streamline customer management with our fully integrated CRM.
addons
Enhancing Your Customer Support with Customized Solutions
Script for Agents
A ready-to-use script designed for agents to follow while handling live calls directly from the dashboard.
Monitor Live Calls
Real-Time Call Oversight — Monitor, Coach, and Step In Instantly, Whisper to Agents, Barge In, or Listen Stealthily — All Live
Analytics & Reporting
Comprehensive tools to track, analyze, and report performance metrics for informed decision-making.
Break Code
Monitor Break Durations and Reasons for Better Workforce Management, Log Breaks While Managers Stay Informed
PRICE LIST
Our Subscription Plans
Boost your customer support to drive improvement and efficiently scale your business.
PrimeVOIP Plans
Growing Business & Small Brands
- All-In- One Dashboard
- Billing Portal
- Unlimited Managers
- Unlimited Storage
- Tier1 Connections
- CRM Integrations
- WhatsApp Integration
- 24/7 Technical Support
Your Tools
Seamlessly connect and integrate your existing tools to streamline workflows and enhance productivity.
Salesforce
CRM
HubSpot
CRM
Zendesk
Help Desk
Jira
Ticketing System
monday.com
CRM
ZOHO
CRM
Zoiper
Softphone
Microsoft teams
Help Desk
FAQ
Frequently asked questions
Find answers to commonly asked questions about our support and services.
PrimeVOIP is an all-in-one VoIP solution designed for call centers, offering a single, unified dashboard to make and receive calls, purchase DIDs (Direct Inward Dialing numbers), and integrate seamlessly with most popular CRMs.
Yes. PrimeVOIP provides a central dashboard that allows call center agents to handle both inbound and outbound calls without switching between different platforms.
Absolutely. PrimeVOIP integrates with most leading CRM platforms, enabling you to sync customer data, track interactions, and improve workflow efficiency.
ou can buy DIDs directly from the PrimeVOIP dashboard. This allows your business to get local or international numbers quickly, helping you establish a local presence in multiple regions.
Yes. PrimeVOIP is built to scale, supporting both small teams and large call centers with high call volumes, advanced reporting, and performance analytics.
PrimeVOIP offers a complete, unified solution in a single dashboard—covering calling, receiving, DID purchasing, CRM integration, analytics, and reporting—reducing the need for multiple tools and boosting productivity.